Frequently Asked Questions
Everything you need to know about shopping with The Frenchie.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location and usually takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Are your materials sustainably sourced?
Yes, The Frenchie is committed to ethical fashion. We use organic cotton and recycled fabrics across 80% of our current collections.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after placement to modify or cancel your order via your account dashboard.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your delivery address.